about the position…

Power Design is seeking a motivated, creative professional to join our growing team as a PlusONE Specialist. This exciting opportunity allows for innovative expression and plays a critical role in supporting the customer experience strategy. Located at our headquarters in St. Petersburg, Florida, you’ll experience a new-age company culture mixed with 30+ years of strong industry reputation and a fast-paced environment that inspires.

If you are passionate about building relationships and applying technical expertise to ensure a seamless customer experience strategy, this role could be perfect for you! Ready to make your impact at Power Design? Apply today!

position details/responsibilities…

• Conduct interviews with customers, using information provided by and understanding internal expectations of the project teams.
• Own pieces of the plusONE reward components, including internal recognition and appreciation platforms and programs.
• Represent Power Design’s emphasis on customer relationships by networking internally, through training and events.
• Continually update application or processes based on inter-department changes and growth.
• Provide content for training and company presentations.
• Analyze aggregated feedback, on a regular cadence and miscellaneously based on request.
• Manage the workflows, application development, and solicit feedback from customers.
• Influence plusONE’s internal branding, training of interviewers for their personal growth as well as maintaining the objectivity of feedback.

here’s what we’re looking for…

• Bachelor's Degree in Communications, Consumer Behavior, Customer Experience Management or a related discipline is required.
• 1-2 years of relevant client facing experience is required.
• Strong computer skills, including proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint, OneNote).
• Construction project management knowledge or experience is a plus.
• A strategist who values creativity and leverages analytics to craft work that makes an impact.
• Excellent customer relations, written, and verbal communication skills; with the ability to interface across all levels of staff and management.
• Self-motivated team player with a track record of working effectively in a fast-paced environment while managing multiple projects with changing priorities.
• Demonstrate and uphold all of Power Design’s core values, which include integrity, accountability, teamwork, innovation and growth.

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#LI-Hybrid

At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

About Us

Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies. Since 1989, we’ve disrupted the industry by putting next-generation ideas to powerful, practical use because we care. We design breakthrough solutions that push the limits of what’s possible by harnessing the collaborative power of our teams to elevate experiences and empower the communities where we live and work. In an industry that tends to look back, we’re building better by staying grounded in our values, dedicated to our unique culture, and supportive of work-life balance – making us built to last. By investing in our people and doing things differently, we’re designing what’s next.